Effective Date: June 4, 2026 · Last Updated: June 4, 2026
Pinder Professional Group ("PPG," "we," "us," or "our") operates under the brands PPG / AI Credit Helps / Pinder's Prosperity Group. We are a financial education and business consulting company headquartered in Columbus, Ohio, serving clients nationwide.
This Privacy Policy applies to all websites, mobile pages, forms, booking pages, SMS/text communications, and services operated by Pinder Professional Group, including but not limited to pinderspg.com, aicredithelps.com, and any associated GHL (GoHighLevel) funnel pages.
By accessing our website, submitting a form, booking an appointment, or opting in to receive communications from us, you agree to the practices described in this Privacy Policy.
We collect information you provide when you:
This information may include: full name, email address, phone number, mailing address, financial situation details shared voluntarily, business information, and payment information (processed by third-party payment processors — we do not store full payment card numbers).
When you visit our website, we automatically collect certain technical information, including:
We may receive information about you from third-party sources, including:
We use the information we collect for the following purposes:
We will never sell your personal information to third parties for their marketing purposes. Your information is used solely to serve you and improve our services.
This section governs our use of SMS and MMS text messaging in compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and carrier A2P 10DLC requirements.
Pinder Professional Group operates an SMS messaging program. By providing your mobile phone number and checking the consent box on any of our forms, you expressly consent to receive recurring automated and non-automated text messages from Pinder Professional Group at the mobile number provided. Consent is not a condition of purchase.
By opting in, you may receive the following types of text messages from Pinder Professional Group:
Message frequency varies. You may receive up to 4–8 messages per month depending on your enrollment status and activity. We do not send unsolicited bulk messages.
Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to messages you send and receive. Pinder Professional Group does not charge for SMS messages, but your carrier's standard rates apply.
You may opt in to receive SMS messages from us in the following ways:
Your opt-in consent applies only to Pinder Professional Group. We do not share your consent or phone number with third parties for their own SMS marketing programs.
You may opt out of receiving SMS messages from us at any time using any of the following methods:
To stop receiving text messages from Pinder Professional Group, reply STOP to any message. To get help, reply HELP or contact us at [email protected]. Message and data rates may apply. Message frequency varies.
Reply HELP to any text message to receive assistance. You will receive a response containing our business name and contact information. You may also contact us at [email protected] for support.
Our SMS program is supported by major US wireless carriers including but not limited to: AT&T, Verizon, T-Mobile, Sprint, US Cellular, Boost Mobile, MetroPCS, Cricket, and other regional carriers. Carrier support may vary.
Our SMS program is operated in compliance with:
We obtain express written consent before sending marketing text messages. We maintain records of all opt-ins and opt-outs. We do not send messages to numbers on the National Do Not Call Registry without prior express written consent.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
We share information with trusted third-party service providers who assist us in operating our business, subject to confidentiality agreements:
We may disclose your information if required by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a government request.
In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
We may share your information with third parties when you have given us explicit permission to do so, such as sharing a client success story (with your written approval).
We use cookies and similar tracking technologies to enhance your experience on our website.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
SMS opt-out records are retained indefinitely to prevent inadvertent re-enrollment.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information promptly.
If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights, we will notify you as required by applicable law.
Our website and communications may contain links to third-party websites, booking platforms, social media pages, and other services that are not operated by us. This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services you access through our website. We are not responsible for the privacy practices of third parties.
Third-party services we commonly link to include: GoHighLevel booking pages, Facebook/Meta, LinkedIn, YouTube, Skool, and Stripe.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To submit a California privacy rights request, contact us at [email protected] with the subject line "California Privacy Request." We will verify your identity before processing the request.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
For SMS-specific inquiries or opt-out requests, email us at [email protected] with your name and mobile number.